What To Do First

Australian Direct Cremations & Funeral Services

What to Do First When a Loved One Passes Away

Funeral Advice

At Australian Direct Cremations & Funeral Services in Central Coast & Sydney and Surrounding Areas, we understand that planning a funeral can be a difficult and stressful time. We value your input as a family and are here to offer advice and guidance when needed. Whether you have a clear idea of what you want or need help navigating the decision-making process, we are here for you. We are available 24/7.

At Home

If your loved one passes away at home, the first step is to contact a doctor. If the passing is sudden, an ambulance should be called, and they will help you contact a local doctor who can issue a certificate. If a doctor is unavailable, the police may need to be contacted. If your loved one was receiving palliative care, the palliative care team may issue a temporary certificate.

At Hospital

If your loved one passes away in a hospital, certain public and private hospitals have provisions to hold your loved one until you get in touch with our office.

At a Nursing Home

If your loved one is currently residing in a nursing home or a private hospital, it is advisable to inform them of your preferred funeral director. The doctor will issue a Medical Cause Certificate, and the nursing home or hospital will contact the funeral director on your behalf. Making funeral pre-arrangements in advance is always wise to avoid any last-minute stress or confusion.

If you have any questions about our services or want to discuss your funeral needs, please do not hesitate to contact us. Our team is available 24/7 to assist you in any way we can. Call us on 1300 410 099 today.
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